Return or refund policy
Mybag.pk is providing the reliable refund and return policy for satisfying the customer regarding the service of online shopping in Pakistan.
- 1. Customer can also get the refund or return of products that may be received as damaged, faulted, malfunctioned, or wrong.
- 2. Customers have to claim for refund or return within 3 days after receiving the product, otherwise the return or refund request will consider as invalid.
- 3. In case of receiving damaged products, customer should send the product back to us and the refund process will proceed further, within 2 to 3 days. Team will check and verify the damage product before any proceeding of return or refund.
- 4. In case of Malfunctioned products, Customer needs to provide us complete detail within 3 days of delivery. We will share the detail with the supplier and confirm the validity (refund or return) within 5 to 10 days.
- 5. Before to use any electronic product make sure not to plugging in an 110V electronic appliance into a 220V socket, otherwise we will not responsible for any refund or return.
- 6. There will be no refund or return policy for the following type of items:
- • Books
- • Apparel items
- • DVDs, CDs
- • Software
- • Video games
- • Products without any Serial number or UPC
- • Items with tag “This product is not eligible for returns”