FAQ

Why should I choose Mybag.pk?

If you are interested to use imported products, the products which are used by the elite class of Pakistan and over the globe than mybag.pk is the right place. We are importing

We are importing all kinds of products e.g. Beauty Products, Apparel and Accessories, Health and Personal Care, Electronics, Laptops and Tablets, Cell Phone Accessories, Cameras, Photo and Video, Software, Tools, Watches, Jewelry, Wallets and Purses, Toys from Amazon, EBay, and Newegg etc. for Pakistani customers.

How do I register on Mybag.pk?

In few minutes anybody will be a registered customer of mybag.pk without any fee.

How to search Mybag.pk?

User is our top priority and we are making the life of our customer easy by following ways

  • 1. You can chose the category and website will lead you to the product list you are looking for. You can further drill down to subcategories and can more specific.
  • 2. You can use Basic search utility available on all the pages (Below top menu)
  • 3. You can use the advance search utility and can specify category, brand etc and further make the selection process fast.

How do I place an order on mybag.pk?

Placing an order is very simple just click the required item add to the cart and give your details i.e. Phone No, email and address.

Do you take orders over phone?

Yes you can call us directly and our sales executive surly meets your demands.

What about Order Cancellation?

Order can be cancelled by our valued customers before formally placing the order to the USA. Customer can also cancel the order after login to mybag.com. If cancellation tab is not displaying it means the order is on the way.

How are you going to refund me, what are all options?

As we are importing products from America, we have very limited options of refund however we refund 100 % in following two conditions;

  • 1. Order has not processed from mybag.pk
  • 2. You will not get what you have ordered

How much time will it take to get my refund?

We will make refund the money within 7 business days of cancellation of order via cross cheque.

In how many Days I can change my order?

Order cancellation and order change process is same so if you can cancel your order its mean you can change your order as well. You can call directly to us for this purpose.

Any Warranties?

Mybag.pk is importing the products from USA, so we do not provide any warranty or any technical support. We only assure that the product will be genuine and branded.

What are the payment options?

Following are the payment options;

  • • Cash on Delivery (COD)
  • • Bank Deposit
  • • Pay Order, Cheque, Demand Draft
  • • Cash
  • • Pay via Home Collection

Want to know more about Cash on Delivery?

We are offering Cash on Delivery or COD upto 6000/- and in case of more than 6000/- customer has to pay half of the order.