Return or refund policy

Mybag.pk is providing the reliable refund and return policy for satisfying the customer regarding the service of online shopping in Pakistan.

  • 1. Customer can also get the refund or return of products that may be received as damaged, faulted, malfunctioned, or wrong.
  • 2. Customers have to claim for refund or return within 3 days after receiving the product, otherwise the return or refund request will consider as invalid.
  • 3. In case of receiving damaged products, customer should send the product back to us and the refund process will proceed further, within 2 to 3 days. Team will check and verify the damage product before any proceeding of return or refund.
  • 4. In case of Malfunctioned products, Customer needs to provide us complete detail within 3 days of delivery. We will share the detail with the supplier and confirm the validity (refund or return) within 5 to 10 days.
  • 5. Before to use any electronic product make sure not to plugging in an 110V electronic appliance into a 220V socket, otherwise we will not responsible for any refund or return.
  • 6. There will be no refund or return policy for the following type of items:
  • • Books
  • • Apparel items
  • • DVDs, CDs
  • • Software
  • • Video games
  • • Products without any Serial number or UPC
  • • Items with tag “This product is not eligible for returns”